DZ Restaurants doesn’t want to keep its guests in line, it just wants them to be more reserved. For the first time David Zecchini, owner of DZ Restaurants, will begin taking limited reservations and using OpenTable at all of his current restaurant locations; Chianti Il Ristorante and Forno Bistro in Saratoga Springs and Pasta Pane Rustic Italian Bistro in Clifton Park.
OpenTable is a leading provider of free, real-time online restaurant reservations for diners and reservation and guest management solutions for restaurants
Part of the charm and appeal of a DZ Restaurant was a seating policy that has been described as ‘first come, first serve’; a seating policy that encouraged walk-ins and gave every guest an equal chance to get a table on any given night. However, it was in response to increasing guest requests, says owner David Zecchini, that DZ Restaurants ultimately decided to open its reservation books and begin taking names.
“We listened to our guests and it’s always important to give guests what they want. OpenTable will not only help us accommodate more guests more efficiently throughout the course of an evening, but we can also use it to remember our guest’s preferences, special occasions, and special requests” said Zecchini
Zecchini stresses that all three restaurants will still have a significant number of tables available for walk-in guests all evening long. Likewise for guests who are hesitant to embrace the reservation technology of OpenTable reservations will also be accepted by phone. “Whether it be through OpenTable or over the phone by taking reservations we’re providing peace of mind, which in the end improves the overall guest experience.”
Limited reservations are available now by phone at all three locations and online at OpenTable for seating starting next Thursday July 21 at Pasta Pane, Wednesday July 27 at Chianti Il Ristorante and Thursday, September 1 at Forno Bistro.